One of the best ways to setup your outgoing email is to use your local ISP outgoing server and account settings.

This is what Grimpond recommends, and is the setup we use on all Grimpond hosted websites and email addresses.


This is how to setup your device, phone or computer.

Every email client requires certain information to send and receive email.  Incoming server, outgoing server, logins and passwords.  This enables your email software to send and recieve your emails. Make sure you have this information and keep a record of it.

You only need it rarely, but it is very important information.


What do you need?:

Your incoming server:  This is most often your domain name.  eg:  our incoming server is  –

Your incoming server login:  This is the login to your email account.  If your email is hosted with us, we will have sent you a new login and password when we setup your domain.

Your incoming server password:  This is the password for the login to your email account.  If your email is hosted with us, we will have sent you a new login and password when we setup your domain.


Your ISP’s outgoing server: This varies from ISP to ISP, but is most commonly – mail.<yourispname>, or  smtp.<yourispname>

A list of common Australian ISP outgoing servers is listed below.  Double check on your ISP’s website if you are having trouble.

Your ISP login: This is your connection login.

In many cases this is your ISP email address. eg:  – <yourlogin>@<yourisp>

Your ISP password: This is your connection password.

This would have been selected by you or supplied by your ISP when your connection was setup.


Landline and Cable Connections – Australian ISP Outgoing Servers

  • AAPT:
  • Amnet ADSL:
  • Dodo:
  • Eftel:
  • iiNet Networks:
  • Internode:
  • iPrimus:
  • Netspace:
  • Optus Internet:
  • Ozemail:
  • Telstra Bigpond:
  • TPG Internet:
  • Westnet:

Mobile Connections – Australian ISP Outgoing Servers

  • Optus Mobile Network:
  • Telstra Mobile Network:
  • Three 3G Mobile Network:
  • Virgin Mobile 3G:
  • Vodafone Mobile Network:


What to do:

Your incoming setup should be straight forward.  Enter the details as you software asks for them, or edit your current settings.

You outgoing setup should also be straight forward if you have  the information listed above.  Namely, your login and password.


So for most of our clients it would be similar to this:

Outgoing Mail Server:


Password:  (As supplied by your ISP)


Every software configuration will be different in it’s function but will ask for the same information.

Whether it’s Outlook, an IPhone, Thunderbird or a Tablet.  If you have the information we listed above, then you have enough to get setup.


Why set it up this way:

If you setup your outgoing email in this way, you will always have outgoing email – unless you have no connection at all.(ISP failure)

You will have faster outgoing email as you are directly connected to your ISP.

Your domain name can not be associated with spammers, as no email you  send actually comes from “your site”. It just appear to have.



Any problems or hassles – Contact Dave